Privacy Policy

1 Introduction

This Privacy Policy ("Policy") is issued by 89jili ("89jili," "we," "us," or "our") and applies to all personal data collected through the 89jili platform available at 89jili.net (the "Platform"), including through the 89jili mobile application and any related services.

89jili is committed to protecting the privacy and security of all personal data entrusted to us by our players and platform visitors. This Policy is designed to be transparent about our data practices and to help you understand your rights and choices regarding your personal information.

By accessing or using the 89jili Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request closure of your account in accordance with our Terms and Conditions.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Data We Collect

89jili collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy.

3 How We Use Your Data

89jili uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your 89jili player account, including processing your registration, verifying your identity and age (21+ requirement), and managing your account settings.
• Service Delivery: To provide you with access to the full range of 89jili games, sports betting markets, and platform features, and to process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment channels.
• Legal and Regulatory Compliance: To comply with PAGCOR's licensing requirements, anti-money laundering (AML) obligations under the Philippine AMLA, Know Your Customer (KYC) requirements, and any other applicable laws and regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide responsible gaming support tools to players who need them.
• Customer Support: To respond to your enquiries, complaints, and support requests, and to maintain records of our communications with you.
• Platform Improvement: To analyse usage patterns, troubleshoot technical issues, and improve the performance, security, and features of the 89jili Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time through your account settings.

89jili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 89jili processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — that is, to provide the 89jili gaming and betting services you have registered to use, and to process your financial transactions.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML reporting obligations, and tax requirements.
• Legitimate Interests: Processing is necessary for 89jili's legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing & Disclosure

89jili does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, for the purpose of processing your deposits and withdrawals. These providers process your financial data under their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Third-party KYC and AML screening services that assist 89jili in verifying your identity, age, and source of funds as required by PAGCOR and Philippine law.
• Technology and Hosting Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on 89jili's behalf under strict data processing agreements.
• Game Content Providers: Third-party game developers and content licensors whose games are available on the 89jili Platform may receive limited technical data necessary to deliver their games to you.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law, court order, or regulatory direction.
• Professional Advisers: Legal counsel, auditors, and other professional advisers engaged by 89jili, subject to professional confidentiality obligations.

6 Cookies & Tracking Technologies

89jili uses cookies and similar tracking technologies (such as web beacons and local storage) on the Platform. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and understand how you use the Platform.

We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies collect anonymised information about how visitors use the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve the Platform's performance and user experience.
• Functional Cookies: These cookies allow the Platform to remember your preferences, such as your language settings and display preferences, to provide a more personalised experience.
• Marketing Cookies: These cookies are used to deliver promotional content and offers that are relevant to your interests, based on your activity on the Platform. They are only placed with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed information on the specific cookies used by 89jili, please refer to the cookie consent tool available on the Platform.

7 Data Retention

89jili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR's record-keeping requirements and Philippine AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Philippine AMLA and PAGCOR regulations.
• Gaming Activity Data: Retained for a minimum of three (3) years from the date of the relevant gaming session, for the purposes of dispute resolution and regulatory compliance.
• Customer Support Communications: Retained for three (3) years from the date of the last communication, unless a longer period is required for the resolution of an ongoing dispute.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.

Where personal data is no longer required for any lawful purpose, 89jili will securely delete or anonymise it in accordance with our data destruction procedures.

8 Data Security

89jili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 89jili Platform.
• AES-256 encryption for sensitive data stored on 89jili's servers, including financial data and identity documents.
• Multi-factor authentication (MFA) options for player accounts to reduce the risk of unauthorised access.
• Role-based access controls that restrict access to personal data to authorised 89jili personnel on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified security professionals.
• Incident response procedures to detect, contain, and report personal data breaches in accordance with the requirements of the National Privacy Commission.

9 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 89jili:

• Right to be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data that 89jili holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data that 89jili holds about you. You may update most of your account information directly through your account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 89jili's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on 89jili's legitimate interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 89jili has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact 89jili's Data Protection Officer using the contact details provided in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days, or within such extended period as may be permitted under applicable law.

10 Children's Privacy

The 89jili Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR's online gaming regulations applicable in the Philippines. 89jili does not knowingly collect personal data from individuals under the age of 21.

If 89jili becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds held in an underage account may be forfeited in accordance with our Terms and Conditions.

If you are a parent or guardian and believe that your child has registered an account on the 89jili Platform, please contact our customer support team immediately so that we can investigate and take appropriate action.

11 International Data Transfers

89jili's primary data processing infrastructure is located within the Philippines. However, some of our third-party service providers — including cloud hosting providers, KYC verification services, and game content providers — may process personal data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, 89jili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include:

• Contractual clauses in data processing agreements that require the recipient to protect personal data to Philippine standards.
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
• Other legally recognised transfer mechanisms as approved by the National Privacy Commission.

You may request further information about the specific safeguards applicable to any international transfer of your personal data by contacting our Data Protection Officer.

12 Third-Party Links

The 89jili Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 89jili Platform and does not cover the data practices of any third-party websites or services that you may access via links on the Platform.

89jili is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of 89jili.

13 Updates to This Policy

89jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. The date of the most recent revision is indicated at the top of this page.

Where changes to this Policy are material, 89jili will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the Platform, prior to the changes taking effect.

Your continued use of the 89jili Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised Policy. The current version of this Policy is always available at /privacy-policy.

14 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 89jili processes your personal data, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.

You may also contact us by email. Our contact email address is provided below as plain text for your reference:

If you are not satisfied with 89jili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC's contact details and complaint procedures are available on the NPC's official government website.

89jili aims to acknowledge all privacy-related requests within 72 hours and to provide a substantive response within thirty (30) calendar days of receipt of a verified request.